“When you don’t know how to read, people don’t want to help you. When you go to different businesses or try to fill out papers at the doctor appointment or whatever, they kind of nasty to you, like ‘Why didn’t you bring this person to help you? Why didn’t you bring that person?’ They talk to you any kind of way and look down on you. It hurts me and makes me cry. I want to know how to read like other folks know how. It will be better for me then. I want to read books. I can’t fill out job applications because I don’t know how to do it. It’s hard when you don’t know what the words is. I want to be able to do stuff on my own and not have to ask nobody. I’m going to talk to somebody about learning me how to read.”